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How long do test results take to process?
Please visit each specific test page for more details about the duration of the sample analysis.
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What is the RGCC network?
The RGCC network consists of our collaborating healthcare providers globally, working closely with RGCC to offer personalized cancer tests.
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Do I need to sign any paperwork?
Yes, you will be required to sign a declaration form known as a non-dangerous goods document. This form ensures the safety of the sample you are sending, affirming that it is not hazardous, harmful, or a potential contaminant to public health.
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Where is the RGCC Network based?
The RGCC network operates globally. To find the nearest branch office or representative in your location, click here. These offices offer support, information, and resources to doctors, facilitating knowledge sharing within practices and directly with patients.
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Do I need an import permit to send specimens?
You will need a document called an audit UN3373. This document indicates the origin of the sample and gives the courier packaging and shipping precautions. It is required to import the biological substances in the samples to our facility in Greece.
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I am a clinician. How do I join the RGCC Network?
We welcome your passion for advancing cancer care and improving outcomes for patients. Joining the RGCC network allows you to be part of a community dedicated to increasing understanding of cancer care and improving outcomes for cancer patients. To find out how you can connect with the RGCC network, please contact us by filling out this form.
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Which couriers can I use to send samples to RGCC?
We have a partnership with DHL, FEDEX and TNT.
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Can I see a sample test report?
You can find example test reports and detailed information for each specific test on their respective landing pages.
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Why aren’t RGCC tests offered by my healthcare provider?
RGCC's tests are at the forefront of medical science and are not currently part of standard offerings by healthcare providers. Institutions such as the NHS are actively exploring genetic testing for cancer diagnosis and treatment. While genetic testing is expected to become more widespread in the future, RGCC is already providing access to the benefits of personalized medicine. Our range of genetic tests is currently accessible in 23 countries through the RGCC Network of healthcare professionals. To locate your nearest RGCC-registered clinician, fill out this form.
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Where is RGCC based?
RGCC’s headquarters are in Switzerland. We have laboratory facilities in Switzerland, Greece, Germany, and India. We work with a global network of healthcare providers across the world to offer our services. We are constantly expanding our network.
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Where will the analysis of my test take place?
Blood samples are analyzed in our world-leading laboratory facility in Greece. To learn more about our laboratory facilities, click here.
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Can I speak to someone at RGCC?
Certainly. You can contact us via our contact us page.
